top of page


The Real Talk on Financial Customer Service
After helping fintech companies build their customer service operations, here's what actually works—and what definitely doesn't. Getting a credit card off the ground is no easy feat; it takes investors, strategy, marketing, and investors again. If Founders are lucky enough to make it to launch, they can sometimes be left with a false sense of security. Take “ABC Card”, for example, six months after launch, they were riding high. Tens of thousands of cardholders, solid growth

Scott Bass
Feb 9
bottom of page